CCTV in Care Homes Why Should Anyone Object?

BBC panorama exposed shocking repeated abuse of the elderly in a Care Home. 

The video was clear cut graphic evidence of bullying, mental and verbal abuse and taunting and mockery of the elderly, disabled and infirm.

I have been a Care Home operator for 30 years and there are so many improvements and great things which have been introduced over those years, but seeing this abuse is devastating for any operator.

“Your service is only as good as your worst member of staff!”

My experience is that one bad staff member can cause absolute havoc.

Many years ago if a manager had any suspicion at all that a carer was not caring enough, the employment law was such it was very easy to discipline or dismiss.

Now the employment law in this country makes it extremely difficult and such a lengthy process to deal with poorly performing staff.

This is not in any way an excuse for not addressing and improving performance issues, as it is extremely important to manage staff well.

But the elderly are such a vulnerable client group.  

Some people can be uncaring and have no compassion, why are they in the job?     

CCTV should be allowed in all areas of Care Homes, I think this is indicative of the times we are living in.

Patients deserve excellent care and to have that care delivered in a dignified manner.

Such a move may assist managers and providers to ensure that every member of staff is delivering excellent care.

It may also help CQC staff in their inspection of hospitals and Care Homes.

Why would anyone not want to know what really happens or have an issue with this?

What do you think?